“JSG found gaps in our old policy we never knew about and still saved us money on the bundle.”
How to file an auto insurance claim
First, make sure everyone is safe
Before anything else, check for injuries and move to a safe spot. A claim can wait a few minutes; your safety can't.
- 1
Document the scene
Photograph vehicles, damage, plates, and the surrounding area.
- 2
Exchange information
Get names, phone numbers, insurers, and policy numbers from everyone involved.
- 3
Report the claim
Call Jump Suit Group or your carrier — we'll open the claim and guide you.
- 4
Track it to resolution
We follow up with the adjuster so you're never chasing a status update.
What happens after you file
An adjuster reviews the damage, your policy limits apply, and repairs or payment follow. We advocate on your behalf the whole way through.
Will filing a claim raise my rate?+
It depends on fault, history, and your carrier. We can tell you before you file.
How long do claims take?+
Simple claims resolve in days; complex ones can take longer, and we keep you posted.
Client Stories
Real stories, real trust
“Responsive, honest, and they actually pick up the phone. Switched everything to them.”
“They reviewed our whole coverage and found the right fit for our new home in the Keys.”
“Great experience switching carriers — painless from start to finish.”
“Handled a tricky auto claim end to end. Felt like they were on my side the whole time.”